As a qualitative instrument for quality assurance, the staff unit quality management offers result workshops.
These workshops are tools to draw up an interim balance of a running project together with the project participants. Similar to a focus group interview, this workshop is moderated by the staff unit quality management. The head of the project is attending as well.
Amount of work: Assignment specification talks, invitation of participants.
Role of QM: Moderation of the meeting as an independant spectator. Drafting of the summary minutes.
Limitations: It is not a classical evaluation executed by the staff unit quality management. Post-processing and interpretation of the results lie with the client.
Practice example:
- Project groups (i.e. ERUA).